Interim Director of Property Maintenance and Contracted Repairs Services

£109,180 + benefits | Bath | Hybrid (minimum 3 days onsite)

18-Month Fixed Term Contract | 37 hours per week

Closing date: Friday 27th March 2026

Your Leadership. Our Homes. Lasting Impact.

A large in-house trades workforce. A significant multi-million-pound maintenance budget. Strategic contractor partnerships across reactive repairs, specialist works and home safety. This is a complex, high-profile service delivery portfolio — and it needs proven interim leadership to drive it forward.

We're looking for an experienced Interim Director to lead property maintenance and repairs services across our 14,000+ homes during a pivotal period of change. You'll take strategic and operational responsibility for our in-house trades teams and contractor management, ensuring we deliver responsive, high-quality services that our residents can rely on.

This is a hands-on interim leadership role with real strategic weight. You'll shape service delivery, strengthen performance, and position the function for long-term success — leaving a lasting mark on how we maintain and care for our homes.

What you'll be doing

• Raising the bar on customer experience — driving first-time fix rates, reducing repeat visits and ensuring residents see tangible improvements in our maintenance services

• Leading reactive repairs and specialist works through in-house trades teams and contractor partnerships

• Driving productivity improvement and cultural change across our in-house trades workforce, building on work already underway

• Providing visible, credible leadership to a team of around 180 colleagues

• Delivering value for money from effective contractor partnership management without compromising service quality

• Leading our Home Safety programme, ensuring all statutory inspections and remedial works are delivered on time

• Strengthening financial controls and budget management discipline across a significant multi-million-pound portfolio

What you'll get in return

Beyond a salary of £109,180 and the chance to make a real difference every day, you'll get pro-rata’d benefits including:

• 26 days annual leave per year (plus bank holidays)

• Your birthday off as an extra holiday

• Up to 10% matched pension contribution

• Hybrid working (3 days office, 2 days home)

• Flexible benefits which might include a Health Cash Plan

• Access to an Employee Assistance Programme for your own wellbeing

More about you

You're a proven Director-level leader who knows what it takes to run a large, operationally intensive service. You've managed the competing demands of reactive work alongside planned programmes, led in-house teams and external contractors side by side, and delivered results in environments where service failures have a direct impact on people's lives.

Whether your background is in housing, property services, utilities, health, infrastructure or another sector where regulatory compliance, customer expectations and complex service delivery intersect — what matters is that you've done this at scale and at pace.

Essential:

• Experience leading large operational teams (100+) delivering frontline services, ideally combining directly employed workforce and contractor partnerships

• A track record of managing reactive, demand-led services where responsiveness and quality directly affect customer trust

• Proven ability to hold contractors to account on performance, quality and value for money across significant contract portfolios

• Experience operating under robust regulatory compliance frameworks, with confidence reporting assurance to Board or executive level

• Strong financial management skills across a multi-million-pound budget covering workforce, contractors and materials

• Evidence of driving cultural change and performance improvement in operational teams

• A leadership style that builds trust, sets clear expectations and gets the best from people on the ground

Desirable:

• Experience of transformation or service redesign — target operating model development, new service introduction or large-scale change programmes

• Social housing sector experience, though we genuinely welcome candidates from other regulated, customer-facing sectors

• Professional qualification such as CIOB, RICS, CIBSE, IWFM or CIH

About Curo

We're a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We're proud to be among the UK's top 100 companies to work for, and the 5th best housing association nationwide.

We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers.

We're committed to making our recruitment process accessible to everyone — if you need any adjustments to help you apply or interview, please contact our recruitment team at recruitment@curo-group.co.uk