Asset Data Administrator

£22,798 | Bath | Hybrid - 3 days per week onsite

Part Time | 30 hours per week

Your Commitment to Quality, Our Compliance and Safety Records, Together, We Keep Homes Safe and Standards High.

At Curo, we’re proud to provide safe, well-maintained homes and to make evidence-based decisions that support long-term investment in our communities. We value accuracy, collaboration and great customer service, and we’re committed to using high-quality data to continuously improve the homes and services we provide.

This role sits within the Property Performance and Planning Team and provides essential administrative support to the delivery of home condition surveys and energy performance certificates (EPCs). Based at Curo, the role focuses on managing programmes, maintaining accurate asset and safety data, and supporting compliance and performance reporting to inform future investment decisions.

Your work will help ensure customers live in safe, compliant and energy-efficient homes, while supporting colleagues with reliable data that underpins planning, investment and service delivery across Curo.

What you'll be doing

• Provide effective administrative support to effectively deliver home condition surveys and energy performance certificates (EPCs) including programme management and quality checks.

• Raise and respond to any reactive requests for home condition or energy performance surveys making sure outcomes are effectively communicated and recorded.

• Carry out initial quality assurance checks prior to data being imported into Curo’s asset management system and contribute to the delivery of monthly quality assurance checks on home condition surveys.

• Update Curo’s records as required following collection of asset data through reactive programme approvals, sold properties or changes to data collection requirements.

• Respond to ad-hoc requests for asset information or data changes, ensuring any updates are made to the system promptly and accurately.

• Work to continually reduce the volume of no access and component declines for home condition and energy performance surveys.

• Assist the Data Quality and Programming Officer with keeping core asset data up to date and continually improve the quality and effectiveness of this data.

• Create, analyse and interpret asset management information and performance reports regarding financial and service monitoring.

• Support the Compliance Information Administrator with the upkeep and maintenance of safety data relating to Curo’s homes as required.

• Maintain accurate IT records of customer and property related activities. 

• Manage correspondence for the Property Performance and Planning Team including managing incoming and outgoing e-mails and workflows for yourself and the team.

• Administer the secure and orderly electronic storage of regulatory certificates and information in line with GDPR and Curo’s data retention requirements.

• Take personal responsibility for the health and safety of myself and others and ensure that I work within Curo’s Health and Safety policy and procedures at all times.
  

What you'll get in return

Beyond a salary of £22,798 and the chance to make a difference every day, you'll get:

• 26 days annual leave per year (plus bank holidays), increasing to 29 days

• Your birthday off as an extra holiday

• Up to 10% matched pension contribution

• Hybrid working (3 days in office, 2 days at home)

• Flexible benefits which might include a Health Cash Plan

• Access to an Employee Assistance Programme for your wellbeing
  

More about you

• Be educated to GCSE level or equivalent and/or with a relevant qualification/or experience.

• Experience of providing administrative support within an organisation which deals with large volumes of varied transactions and a complex customer base.

• Evidence my attention to detail and organisation skills as well as my ability to work under pressure, prioritise and meet deadlines.

• Demonstrate excellent literacy, numeracy and IT skills. Knowledge of Microsoft Excel would be advantageous but not essential.

• Illustrate my ability to write reports derived from complex data.

• Evidence my ability to be a team player who can support and promote team and corporate objectives.

• Demonstrate excellent communication skills and be able to convey information to a variety of customers.

• Evidence a commitment to providing excellent customer service

• Knowledge of social housing and landlord compliance would be beneficial but not essential.

About Curo

We're a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We're proud to be among the UK's top 100 companies to work for, and the 5th best housing association nationwide.

We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers. We're committed to making our recruitment process accessible to everyone --- if you need any adjustments to help you apply or interview, please contact our recruitment team at recruitment@curo-group.co.uk