Programme Office Assistant

£34,750 | The Maltings, Bath | Permanent

Full Time | 37 hours per week

Your Curiosity. Our Structure. Together, We Drive Progress.

As a Programme Office Assistant, you will provide essential support to our Programme Office, helping ensure the smooth and professional delivery of change initiatives that make a difference to our residents and communities.

You will be responsible for managing documentation, maintaining accurate records, coordinating governance meetings, and supporting the timely production of reports and updates. This role is critical in ensuring our programme office runs efficiently and consistently, enabling project teams to focus on delivering change that aligns with our organisational strategy and values.

This is an excellent opportunity for a proactive, detail-oriented individual who takes pride in organisation, accuracy, and being at the heart of a busy team driving transformation.

What you'll be doing

Programme Office Support and Coordination:

• Maintain the central repository for programme and project documentation, ensuring all records are accurate, up to date, and version controlled.
• Support the smooth running of Programme Office processes and procedures, helping to embed consistent ways of working.
• Monitor inboxes and respond to routine queries or escalate to the appropriate team member where necessary.
• Assist with onboarding and offboarding activities for project team members, ensuring appropriate access and documentation is in place.

Governance and Reporting:

• Coordinate and schedule organisational and governance meetings, including preparing agendas, taking accurate minutes, and tracking actions through to completion.
• Collate inputs for programme status reports, risk registers, and dashboards — ensuring timely submission and high-quality presentation.
• Assist in preparing reports and briefings for senior stakeholders, ensuring accuracy, clarity, and alignment with reporting templates and standards.
• Support document formatting and quality checks to ensure all outputs reflect the professionalism of the Programme Office.

Administrative and Operational Support:

• Provide general administrative support to the team, including diary management, and meeting schedules, room allocation etc.
• Maintain key logs, trackers, and templates, ensuring these are used consistently across the programme portfolio.
• Help monitor compliance with internal processes and escalate areas that require attention or improvement.

Team Collaboration and Continuous Improvement:

• Contribute to a positive and collaborative team environment, where administrative support is recognised as a valued enabler of success.
• Identify opportunities to improve Programme Office processes, templates, or systems — and take ownership for implementing changes where appropriate.
• Support a culture of learning and inclusion by ensuring all administrative materials are accessible and reflective of our organisational values.

How will I evidence my success?

• Keeping high-quality, well-organised documentation that supports effective programme delivery and compliance.
• Ensuring governance meetings are efficiently run, with clear records and timely follow-up on actions.
• Producing reliable and accurate reporting inputs that contribute to confident decision-making.
• Demonstrating a strong service ethic and adaptability in supporting a wide range of programme needs.
• Receiving positive feedback from colleagues for responsiveness, professionalism, and reliability.
• Contributing ideas and improvements that help enhance how the Programme Office operates

What you'll get in return

Beyond a salary of £34,750 and the chance to make a difference every day, you'll get:

• 26 days annual leave per year (plus bank holidays), increasing to 29 days
• Your birthday off as an extra holiday
• Up to 10% matched pension contribution
• Hybrid working (3 days in office, 2 days at home)
• Flexible benefits which might include a Health Cash Plan
• Access to an Employee Assistance Programme for your wellbeing

More about you

• Demonstrate proven experience in a busy administrative or coordination role, ideally supporting programmes, projects, or governance activities.
• Demonstrate excellent organisational skills and attention to detail, with a proactive and dependable approach to managing multiple priorities.
• Have strong written and verbal communication skills, with the ability to produce professional documents and minutes.
• Evidence good working knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Outlook), and confidence in using collaborative tools (e.g., Teams).
• Be able to handle sensitive or confidential information with discretion and professionalism.
• Be a team player who brings energy, initiative, and a commitment to helping others succeed.
• Have an understanding of the housing, public, or not-for-profit sector is desirable, but not essential.

About Curo

We're a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We're proud to be among the UK's top 100 companies to work for, and the 5th best housing association nationwide.

We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers. We're committed to making our recruitment process accessible to everyone --- if you need any adjustments to help you apply or interview, please contact our recruitment team at recruitment@curo-group.co.uk