Wellbeing Support Worker (North Somerset Wellbeing House) 

£28,117 pro rata + benefits | Banwell, North Somerset 

Part Time | Fixed Term until April 2026 | 30 hours per week

Your Support. Their Wellbeing. Brighter Futures. 

Every day, people face mental and emotional distress that can spiral into crisis. As our Wellbeing Support Worker, you'll provide a safe, supportive environment where they can find stability. You'll help them during their 7-day stay at our unique sanctuary in beautiful rural North Somerset, offering compassionate guidance on their recovery journey. 

In this peaceful setting, you'll empower customers through activities based on the '5 ways to wellbeing' and connect them with community services. Your support will help turn distress into an opportunity for growth, with customers leaving with improved wellbeing and coping strategies. 

What you'll be doing 

• Provide a welcoming environment in our North Somerset Wellbeing House for people in emotional distress 
• Manage referrals, complete risk assessments, and welcome customers for their 7-day stays 
• Deliver 1-2-1 support and signpost to services that improve mental wellbeing 
• Coordinate and deliver weekly activities based on the '5 ways to wellbeing' 
• Support customers to follow house guidelines and address any concerns that arise 
• Encourage customers to take part in activities that build confidence and connect them with their community 
• Build networks with North Somerset agencies and gather customer feedback to help develop the service 

What you'll get in return 

Beyond a competitive pro rata salary and the opportunity to make a meaningful difference to people at an important moment in their lives, you'll get: 

• 26 days annual leave per year (pro rata, plus bank holidays) rising to 29 days after 3 years 
• Your birthday off as an extra holiday (pro rata) 
• Up to 10% matched pension contribution 
• Flexible benefits including the ability to buy additional leave, gym membership, Health Cash Plan 
• 'Perks at Work' giving you access to thousands of discounts 
• Access to an Employee Assistance Programme for your own wellbeing 

More about you 

We're looking for someone with empathy, strong boundaries and a passion for supporting mental wellbeing in our rural North Somerset community. 

Essential: 

• Experience in support, social care or community environments 
• Experience with 1:1 support and needs assessments to develop individual support plans 
• Ability to engage and motivate people experiencing emotional distress 
• Understanding of mental wellbeing support needs for vulnerable people 
• Excellent IT skills and ability to keep accurate records, reports and case studies 
• Ability to maintain confidentiality and strong professional boundaries 
• Networking skills to develop and sustain effective relationships with multi-agency partners in North Somerset 

Desirable: 

• Experience supporting mental health in non-clinical settings and delivering wellbeing activities 
• Knowledge of North Somerset community services and the '5 ways to wellbeing'
• Experience gathering customer feedback and contributing to service development 

This role requires someone who can work flexibly across the 30-hour week to meet the needs of customers staying at our rural North Somerset location. 

About Curo 

We're a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We're proud to be among the UK's top 100 companies to work for, and the 5th best housing association nationwide. 

We acknowledge the unique challenges and discrimination faced by people from marginalised communities in accessing wellbeing and mental health support services. We understand that experiences of mental distress are deeply impacted by these systemic barriers. That's why we actively work to recruit team members who have lived experience or deep understanding of these communities and can passionately advocate for those navigating these difficult circumstances. 

We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers. We're committed to making our recruitment process accessible to everyone – if you need any adjustments to help you apply or interview, please contact our recruitment team at recruitment@curo-group.co.uk